... FROM THE PERSPECTIVE OF YOUR CUSTOMER

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THE MISSION, THE VALUES


The mission of the RubiscoAudit agency is to have an actual influence on the improvement of the quality of client service.

The cooperation with us guarantees the achievement of a high level of service quality. By understanding the needs of clients, we have a real impact on their satisfaction, which translates into the sales results of our partners.

We support the establishment of a positive image of the firm as an added value to the process of obtaining and retaining clients’ trust. Taking into account the stimulation of the increase in sales, we offer individual marketing strategies based on the state-of-the-art research solutions aimed at introducing professional and friendly service.


The main value of RubiscoAudit is compliance with the ethical code of the Mystery Shopping research. While setting the goal of objectivity, we do not forget about the significance of the subjective information coming from the client. The priority for us is the information that generates specific benefits for the firm.

We do not undertake the tasks associated with unnatural behavior of auditors, we do not create fictitious opportunities for assessing the honesty of employees, and we are firmly against the use of audit results for worsening the Employer – Employee relationship.

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