... FROM THE PERSPECTIVE OF YOUR CUSTOMER

client zone

auditor zone

mystery shopping

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best service guarantee

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ABOUT US


Rubisco Audit is an agency specializing in complex support of the research into the quality of client service using the Mystery Shopping method.

Our purpose is to diagnose the current condition of the quality of service and to work on improving it. We believe that the solid foundation of good relationship between the firm and its client, constitutes a guarantee of success in every sector.

We provide top quality services supported with rich experience in cooperating with the clients representing various market sectors, while retaining flexibility and individual approach to each our partner.

We make use of the experience and know-how of the specialists in sales psychology, sociology, marketing and statistics, who provide the knowledge at each stage of the process of test designing. We also cooperate with almost 50 thousand experienced and involved auditors all overPoland.

We successively introduce modern tools monitoring the quality of service, in order to provide our clients with objective and reliable information. It will contribute to the improvement of the service process and to the increase in the competitiveness of the firm. We have created the unique architecture of the repair program RubiscoFix Kit, with which the introduction of changes is even more effective. We have created a dedicated platform of access to results Rubisco On Line, with a wide range of individual configurations adapted to the client’s needs, with which conclusion drawing and analysis or ranking creation have never been so intuitive.

RubiscoAudit is the synonym of guarantee of professional, as well as individual, approach to each client’s problem. Due to personalized research tools and the involvement of a professional team, we will obtain objective and reliable test results providing the basis for further analyses, and for introducing repair programs for the purpose of reaching the highest level of client service in each firm.

…We look from the perspective of your Client.

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